My Music Resource Privacy & Cookies Policy

Policy last Updated 26/02/21

Latest Changes to this policy

Your privacy and security are important to us at My Music Resource Limited (“We”, “Our”, “My Music Resource”). We have adopted the following Privacy Policy to explain how we use and protect your personal information. 

Please read this Privacy Policy carefully as it outlines what kind of information we may ask from you when you visit the My Music Resource website (the “Website”), how that information may be used and under what circumstances certain information may be shared with others.

By providing us with any information about yourself, you understand that we will process your personal information in accordance with this Privacy Policy. This Privacy Policy is part of our Terms and Conditions (the “Terms”) which you can find here.  

If you do not agree to the Terms, do not use or access the Website and / or Services.

1. Types of personal information we collect from you and how we collect it.

We collect personal information whenever you contact us and provide us with information that we can identify you by, including when you contact us by phone or by email, or when you sign up to use any of our services.

We collect information about you when you:

  • Create a Customer account with My Music Resource to download a product, either free or paid for, from the Website.
  • Set up as a Creator with My Music Resource to sell or share for free your resources through the Website.
  • Subscribe to receive email updates from us.
  • Post content on any of our sites (such as on any forums).
  • Post a review on the Website about a resource that you have downloaded.
  • Email us directly.

Customer Accounts

A customer account is created for you when you place an order for a resource or resources through the My Music Resource website. To create a customer account, we require the following personal information:

  • Username
  • First Name
  • Last Name
  • Country
  • E-mail address

Creator Accounts

When you register to become a creator with My Music Resource you will be required to provide additional contact information and details of your PayPal email address to receive royalty payments. To create a creator account, we require the following personal information:

  • Username
  • First Name
  • Last Name
  • Address
  • Email address
  • Phone number
  • Creator Name
  • PayPal e-mail

In addition, creators can choose to use a name other than their given name as a store name. A creator’s store name, profile image or logo and any additional information they choose to provide about themselves in their store will be publicly viewable.

Purchase Information

When you make a purchase through our Website, payments will be processed directly by our chosen Payment Processor, PayPal. You will be asked to log in to your PayPal account to complete your order. When PayPal processes your payment, they will send us a confirmation email with the transaction details so that we can record your order and provide access to the resource (s) that you have purchased. We do not collect information about, or have access to, the specific payment or funding sources or any other financial account details associated with your PayPal account.

2. Information that we collect automatically.

We automatically gather certain limited information about your visits to our site.  This includes your IP address, device information, browser and browser country location. This information helps us defend against fraudulent activity or attacks, maintains the security of our Services, helps to build up marketing profiles, aids strategic development and helps audit usage of the Website.

Use of Cookies

We use cookies to collect this information. Cookies are small pieces of data, usually text files, which are transferred to your computer, tablet, phone, or similar device when you use that device to visit our Website. Some information about your visit is stored in Cookies which are used to tailor your experience and allow you to pick up where you left off when you next visit.

Cookies can be used in the following ways:

  • To enable certain functions
  • To provide analytics.
  • For marketing.
  • To store your preferences.
  • To personalise your experience.
  • To understand where website traffic is coming from.
  • To ensure the security and availability of our Website and Services.

You have the right to decide whether a website can store Cookies on your device. Check the “Help” menu of your browser to learn how to change your cookie preferences. Please note that if you delete Cookies or do not accept them, some features may not work properly, and you may have to manually adjust some preferences every time you visit a site.

To find out more information about Cookies, including how to manage and delete Cookies, please visit

3. Personal information that we share with Third Parties.

a) With visitors when you open a My Music Resource store

If you choose to become a Creator and sell or share for free your resources on My Music Resource, you will be required to have a store page and profile where you can choose to add additional information about yourself. Information added to your store profile is information that visitors can see and includes:

  • Your store name.
  • Your store profile image or logo.
  • Any additional information about yourself, your business and your teaching experience.

Other than as provided for in this Policy, as a Creator we will not share or disclose Personal Information such as the email address associated with your account, your street address or phone number or your earnings and pay-out information such as your PayPal email address unless we get your permission. If you also choose to shop as a Customer with us, the terms in section 3b apply.

b) With Creators when you place an order

When you place an order with My Music Resource, your full name, country and email address will be visible to the Creator whose materials you have downloaded in their Store under order details. An email confirmation of your order will also be sent to the Creator giving your full name.

c) With Creators when you post a review

When you post a review on our site which is approved by My Music Resource, an email will be sent to the Creator of the resource that you have reviewed giving your full name.

d) With the Public when you connect, share or communicate with them

There may be features of our service which allow you to:

  • Post content, such as when you upload resources to the Website or when you post comments in the form of a review about a resource that you have downloaded.
  • Connect, communicate and share information about yourself with other members.
  • Join and post messages in forums, groups and communities.
  • Display a public profile.

By using these features, you are choosing to share information about yourself with My Music Resource, the public and visitors to the My Music Resource site.

e) With Service Providers

My Music Resource uses some service providers to support and help provide certain features of our Services. This includes our hosting, payments and marketing platforms. My Music Resource shares data with these Service Providers for them to perform and help deliver our Services securely, efficiently and effectively. Service Providers have access to limited personal information for the purpose of providing the Service they are contracted for. They are not permitted to disclose or transfer your personal information for any other purpose.

f) With Third Parties in connection with a merger, acquisition, or other change of control

As part of a merger acquisition, bankruptcy or other transaction in which a third party assumes control of our business, either in whole or in part, we may transfer data we have collected to the third party. In this case, we would notify you of that change. Any purchasing company would have to adhere to the terms of this policy and notify you of any material changes before they are carried out, giving you the opportunity to opt out.

4. Our legal basis for collecting and using your personal information

Data Protection Legislation mandates that any personal information can only be used where there is a lawful basis to do so. My Music Resource will only collect your data on the following grounds to legally collect and use your personal information.

Performance of a contract

  • To confirm your identity and to manage your My Music Resource Account.
  • To communicate with you for customer support and account-related communication.
  • To process your orders for any products that you purchase or download from us.
  • To issue royalty payments to you relating to the sale of your resources on the My Music Resource website
  • To provide you with updates about developments relating to the Website.
  • To contact you and investigate reports or complaints related to content you have uploaded to, or downloaded from, the My Music Resource website.
  • To enable our data processors, such as our hosting providers, to provide services that they are contracted for.

Legitimate Interest

We may use your personal information where we have a legitimate business interest to do so, such as:

  • To personalise aspects of our services to you.
  • To carry out market research or surveys about our products and services.
  • For marketing and strategic development.
  • For analysis and creation of statistical reports based on the services we provide and our performance of those services
  • To enable our data processors, such as our hosting providers, to provide services that they are contracted for.
  • For the proper keeping of business records.
  • To ensure the proper operation and security of our Services.
  • To investigate any alleged or actual misuse of our platform.

Legal Obligation

We will use your personal information where we are legally obliged to do so, for example:

  • For financial reporting and auditing
  • For anti-money laundering or fraud prevention.
  • To issue royalty payments to you relating to the sale of your resources on the My Music Resource website
  • For copyright ownership claims, detection and reporting.
  • To record and maintained records related to complaints about content you have uploaded to, or downloaded from, the My Music Resource website.
  • To investigate any alleged or actual misuse of our platform.
  • To detect security incidents.


We will use your personal information where we have your consent to do so, for example to provide you with direct marketing information related to the products and services that we offer.

5. Data security and Retention

Data and Account Security

We seek to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Whilst we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure. We cannot guarantee the security of your data transmitted via email and/or our Website and any transmission is at your own risk.

You should also help protect your data by choosing a password that cannot be easily guessed, keeping your password secure, limiting access to your computer or device and browser and fully logging out from your account at the end of each session.

We do not know your password and it is not visible to us.

Data Retention

My Music Resource will use your information for the reasons detailed in this policy in order to deliver our services to you whilst your account is active. We will only keep your personal information for as long as we reasonably require, meaning we will retain personal information for the duration of any contract we have with you, in line with any legal obligation for data retention.

If you no longer to receive our services, you can close your account with us at any time and your account will be placed in an inactive status. We will retain a record of your account information and only use this as necessary, such as providing sales data to Creators that you have transacted with, to continue to make your resources available to Customers who have purchased licenses from you, to comply with a valid legal request or resolve a dispute or to meet any other legal requirements of obligations.  We will no longer send you marketing or other communications about your account or our services.

6. Your rights to access, erase and update your personal information

You have the right to access the personal information we hold about you and to ask us to:

  • Make any changes to ensure that any personal information we hold is accurate and up-to-date.
  • Erase or stop processing any personal information that we hold about you where there is no longer a legal ground for us to hold it
  • Transfer any information we hold about you to a specified third party.

7. How to unsubscribe from any email alerts that your receive from us

If you have chosen to receive information about our products or services and alerts from My Music Resource via email and would like to unsubscribe from this service, please click here.

8. Changes to our Privacy Policy

My Music Resource may amend this Privacy Policy at any time.  When we make material changes to it, we will provide notice on our website and send you an email. By continuing to use our services and website, you agree to the updated Privacy Policy. If you do not agree to any changes that we make, you should not use or access, or continue to use or access, the Website and / or Services.

9. Contact information

If you have any questions about this Policy, please contact us by:

The registered address for My Music Resource Ltd is 59 Eastcote Road, Pinner, Middlesex HA5 1EL.