What can I do if I have trouble logging in?

If you have tried logging in using your user name and password on the Account Login page, but are still having trouble accessing your account, please check the following:

  • If you have more than one email address then a different email address may be associated with your account. Try logging in with another of your email addresses.
  • Check that you are using the correct upper and lower case characters for your password.
  • Check that characters are not defaulting to upper case, for example if Caps Lock is turned on.
  • If you are trying to log in from a school or business, check with your IT support that access to the site is not being blocked by a firewall. If this is the case, try logging onto My Music Resource from a different computer outside of the school in which you teach.

If you have forgotten your user name / password, click here to reset them.

Category: Customer Registration and Account